Terms & Conditions

When enrolling in events with Titipounamu Study & Joy (hereafter “we”), the participant (hereafter “you”) agrees to have read and accepted the following terms & conditions.

Please note:

  • Booking for all events is essential.
  • Please submit the supplied registration form.
  • All registrations will be confirmed.
  • Payment can be done via Internet Banking or PayPal.

1. Definitions
Titipounamu Study & Joy supplies the platform for online events and organises onsite events.
Events are all programmes, lectures, seminars and courses offered by Titipounamu Study & Joy.

Online Events
Once we have received the registration of a person or group, we will confirm this in writing. Once we have received the payment according to the payment instructions for the specific event, a Zoom link will be sent to the participant.

If, during any event, there are technical problems on our side, e.g. disturbed or interrupted internet connection, we will either reschedule the event or refund the payments received for the service. The decision of rescheduling or refunding will be at our discretion.
We are not held responsible for any technical problems on your side.

2. Code of Ethics
All parties at our events are committed to follow a code of ethics that is inclusive and respects the human dignity of every person.
We are committed to the Tiriti o Waitangi and to the guidelines set out by the Human Rights Commission (https://www.hrc.co.nz/) and/or the NZ Association of Counsellors (https://www.nzac.org.nz/).
In the case of any breaches of these rules of behaviour, we reserve the right to exclude this participant of an event without refund.

3. Transferring Paid Event
We retain the sole discretion concerning whether an event that you have paid may be transferred from you to a third person. We will treat all justifiable requests as compassionately as possible.
A minimum administration fee of $10 applies for any changes.
If an event doesn’t reach the required number of participants, we reserve the right to postpone or reschedule this event. In this case, your registration will be transferred to the new date or the paid fees refunded.

4. Disclaimer of Warranties and Limitation of Liability
We warrant that we will carry out the service to you with a reasonable level of care and skill.
Any liability under any agreement between you and us shall be limited to any sums paid by you to us.
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations that is caused by events outside our reasonable control (Force Majeure Event).
We shall not be liable to any person for any direct or indirect loss or damage as a result from your course enrolment. Any liability that does arise will be limited to the course fee paid.

5. Waiver
None of the conditions or provisions of this Agreement shall be held to have been waived by either party, except by an instrument in writing signed by a duly authorised officer or representative of each party. The waiver by either party of any right hereunder or the failure to enforce at any time any of the provisions of this Agreement, or any rights with respect thereto, shall not be deemed to be a waiver of any other rights hereunder or any breach or failure of performance of the other party.

6. Copyright
All copyright and other intellectual property rights relating to online resources used are either owned by or licensed to us. Copying, adaptation, recording or any other use of all or any part of it without our express permission is strictly prohibited.

7. Other Terms
If at our discretion we afford you any relaxation of these terms, this shall in no way affect our rights under these terms and conditions.
This Agreement shall be interpreted in all respects in accordance with the law of New Zealand. The parties hereby submit to the exclusive jurisdiction of the New Zealand courts for the determination of any question or dispute arising in connection with this Agreement.
If the whole or any part of any clause(s) of this Agreement is or becomes invalid for any reason, that invalidity shall not affect the validity of any other provision.

8. Cancellation
According to the Distance Selling Regulations 2000, you have a cooling off period of 7 days (5 working days) from receipt of goods at the requested delivery or email address.
This period allows an unconditional right to cancel. You will be required to make such a request in We are not responsible for any changes in your personal circumstances. We will not be held liable for any unforeseen changes in your circumstances once you have enrolled for any events or services.

10. Data Protection
We are committed to protecting your privacy and keeping your personal information secure. We will not disclose your details to any person, unless you have given your consent or we are compelled to do so by law or in response to a valid, legally compliant request by any law enforcement agency or government authority.